Workplace incivility is on the rise, and a new study found that employees who experience or witness incivilities are more likely to be uncivil to others -- a worrying trend that could intensify as people return to in-person work. "People have gotten used to not having to engage in interpersonal communication as much and that can take an already distressing or tense situation and exacerbate it because people are out of practice of not having to have difficult conversations," said Larry Martinez, associate professor of industrial-organizational psychology and co-author of the study. "These spirals that we're seeing might be stronger in a post-pandemic world."
https://www.sciencedaily.com/releases/2021/08/210810121051.htm
