In the new world of work, success depends on how well humans and technology can partner. Research by Lareina Yee, Michael Chui, and Roger Roberts shows that while most organizations are investing in gen AI, few are realizing its full benefits—and the barrier isn’t just technical. Employees are adopting AI faster than many leaders expected, but without the right support, they can’t harness its full potential. Building “superagency” means embedding AI into everyday workflows, fostering trust between people and machines, and giving teams the skills to guide and collaborate with AI systems. For organizations, this is a roadmap to productivity and innovation; for individuals, it’s a chance to amplify your capabilities and shape how work is done in the AI era. Check out these insights to learn how to turn AI adoption into lasting human and organizational advantage.
