This research examines technological investments institutions will spend the most time implementing, planning, and tracking in 2020, as well as the related trends that could influence institutional IT strategy. The trends and technologies reviewed in this report were identified through an EDUCAUSE survey conducted in the summer of 2019 and completed by 312 US institutions.
https://library.educause.edu/resources/2020/1/higher-educations-2020-trend-watch-and-top-10-strategic-technologies
