From a teaching and learning perspective on the 2020 Top 10 IT Issues, integration is the key theme. This theme consists of multiple layers: technology integration, certainly, but also integrations of cross-organizational collaboration, leadership, learning ecosystems, and learner and instructor success. For 2020, integration emerges as the single most important avenue leading to overall institutional academic success and also as the critical prerequisite for institutional transformation.
https://er.educause.edu/articles/2020/1/teaching-and-learning-perspectives-on-the-educause-2020-top-10-it-issues