Of the approximately 70 touchpoints of experience tracked in the "Student Experience Snapshot," a 2023 national survey, students were most satisfied, at 78%, with their student services portal, 70% were satisfied with their learning management system for accessing and engaging with course materials, 75% were satisfied with software access, and 68% were satisfied with tech support. With this success in mind, the next frontier is clear: go beyond providing and supporting tools. We need to create partnerships and offer programs that increase and enhance the use of technology—and do so in a way that improves students' wellness at a time when 33% of students have been diagnosed with anxiety and 26% with depression. I offer nine suggestions below for using technology tools, support services, training, and events to help students find their people, program, and career paths.
