Monday, May 19, 2025

Let’s stop calling them ‘soft skills.’ They’re the hardest ones to master - Shannon McKeen, Fast Company

At a recent academic conference, I noticed a familiar unease ripple through conversations about “soft skills.” Many participants winced at the term. They recognized the inadequacy of the term, yet struggled to agree on a better alternative. People floated around suggestions like “human skills,” “essential skills,” or “power skills,” but none seemed to stick. This persistent terminology problem reflects a deeper tension in our educational system. There’s a long-standing bias that elevates “hard” technical competencies over the nuanced, deeply human capabilities that actually define long-term professional success. Historically, hard skills emerged from the natural sciences—quantitative, measurable, and increasingly automatable. Soft skills, on the other hand, draw from the liberal arts, humanities, and social sciences.