Gallup’s most recent State of the Global Workplace report revealed that employee engagement fell to 21% in 2024, declining 2 points from the previous year. In the last 12 years, employee engagement has only fallen one other time, in 2020, due in part to COVID-19, the shift to working from home, and increased isolation. The report “offers what may be our last snapshot of a workforce on the cusp of seismic change,” Gallup CEO Jon Clifton said in the report. “We are witnessing a pivotal moment in the global workplace—one where engagement is faltering at the exact time artificial intelligence is transforming every industry in its path.”
