HR is the natural choice to lead company-wide adoption of AI, according to Nickle LaMoreaux, senior vice president and chief human resources officer at IBM, who took to LinkedIn to make her case. She sat down Monday with LinkedIn chief people officer Teuila Hanson in the social-media platform’s latest episode of Conversations with CHROs, and Inc. got an exclusive first look. The two discussed issues that are keeping HR up at night. LaMoreaux said she believes HR should take the reins on AI adoption because the department is an expert on both skills and culture change. “AI is about the technology, but it is about a lot more than that. It is about willingness to change how you lead people through the different roles of managers and leaders,” LaMoreaux said. Although many companies choose to give this responsibility to leaders who deal with new technologies—chief product officers, head of engineering, line of business owner, etc.—LaMoreaux says these professionals are good at adopting tech to complete job-related tasks, but they lack the skills to ensure company-wide adoption.
