Effective leaders put aside their expertise to get the best out of colleagues. They heighten the collective genius of those in their organizations. Ineffective leaders, on the other hand, flex their expertise in the moment. They feel good about their decisions, while their colleagues feel isolated, unheard, and undervalued. To understand the tactics of effective leaders in high-functioning organizations during difficult times, I caught up with Dr. Richard Winters, author of You're the Leader. Now What?: Leadership Lessons from Mayo Clinic.
