As flexible work policies become the norm, institutions must rethink their approach to employee engagement and workforce culture. Here's how Southern New Hampshire University is building a remote-first workplace centered on the employee experience. But ultimately, our North Star is meeting the needs of our learners, who are experiencing all of the same obstacles that we are experiencing. So from an empathy perspective, we're in a great position. And the good news for us is, we're used to moving quickly.