New results from a spring 2022 undergraduate survey, using both quantitative and qualitative research methods, revealed key findings: The physical campus is still an important piece of a student’s access to education. While respondents generally deal with their own tech issues, they still use computer labs and campus Wi-Fi. Face-to-face instruction is being disrupted. Students’ preferences have shifted to online options since the pandemic. Even students who prefer face-to-face courses want more online resources and activities. All respondents want more flexibility, social interaction, and academic engagement. Device access is an equity issue. Students with disabilities and pandemic-related housing issues were less likely to use their preferred devices. Assistive technology helps all students. For example, more than one third of respondents said they need captions on videos.
